We recognize the trust you place in us when you choose our food and treats for your pets. That’s why we want to share an update on the measures we are taking at Vital Essentials to help keep you and our employees safe amidst the coronavirus (COVID-19) outbreak.
The safety and well-being of the people and pets we serve are our priority. Therefore, we are following the guidelines from the Center for Disease Control and Prevention (CDC) and World Health Organization (WHO), such as frequent and appropriate handwashing and disinfecting work areas thoroughly, along with the safe distance recommendations.
It’s important to know that, as a result of our long-standing commitment to a USA sourced ingredients and packaging and our robust food safety system, we are able to maintain a safe and reliable supply of finished goods.
While the current situation is anything but “business as usual”, our Customer Service team is at the ready to answer any of your questions. Please feel free to contact us by email or phone 800-743-0322. We are also available via direct message on Facebook or Instagram.
The safety and health of your fur-family is as important to us as it is to you. Stay abreast of updates from the CDC about the affect COVID-19 has on our pets.
